Guard your digital identity without the anxiety.

No — and we want to be upfront about that, because a lot of products in this space blur the line. TrueID is a protection toolkit, not an insurance policy: we don't reimburse losses or pay out claims. What we do is help you avoid the problem in the first place — and if something does go wrong, we guide you through recovery step by step so you act fast and lose as little as possible. Think of us as the seatbelt and the roadmap, not the company you call after a crash. That honesty is the whole point: you'll always know exactly what we do and don't do.

Two big ways. First, honesty: we're a clear, no-scare-tactics toolkit, and we tell you plainly what we do and don't do — for example, we're not insurance and we don't store your ID documents. Second, simplicity: TrueID is built for real people, not security experts. Every alert and checklist item comes in plain English with one obvious next step, so you're never left confused or anxious. You won't pay for a bloated bundle of features you'll never touch — you get the protection that actually moves the needle, and a calm experience instead of a constant stream of alarms.

No — on purpose. Storing scans of your most sensitive documents would make us a prime target for hackers, and we refuse to put you at that risk. Our guiding rule is simple: we can't lose what we never hold. Instead of hoarding your ID documents, TrueID focuses on the things that genuinely keep you safe — monitoring, guidance, and recovery — while your most private records stay with you. If we ever add secure document features down the road, they'll be optional, encrypted, and fully under your control, never a requirement.

Yes — security is the entire point of this product, so we hold ourselves to a high bar. Your data is encrypted, locked down so only you can reach your own information, and we deliberately collect as little as possible (and never your ID documents). You're always in control: you can delete everything, anytime, for any reason, no questions asked. We'd rather earn your trust by storing less than by promising more — because in this category, trust is the product.

When a company gets hacked, your email address and password can end up for sale on the dark web — often without you ever being told. TrueID lets you check your email against trusted breach databases and tells you when it turns up somewhere it shouldn't. But we don't just hand you a scary notification and walk away: every result comes with one clear, specific action to take next, like which password to change or which scam to watch for. The goal is to shrink the gap between a leak and your response — because in identity protection, speed is what limits the damage.

Completely — and this one surprises people. Checking whether a password has leaked never requires us to see your actual password. We use a privacy-preserving method called k-anonymity, where only a tiny, scrambled fragment of your password ever leaves your device — never the password itself, and never anything we could reverse-engineer. So you get the peace of mind of knowing whether a password is compromised, without ever trusting us with it. It's the same trusted technique used by major web browsers and password managers.

Then TrueID is built for you. There's nothing to configure and no jargon to decode — we tell you what to do in plain language, one simple step at a time, and we always explain why it matters. If you can read a text message, you can use TrueID. It's also one of the easiest ways to help protect the people you love, like aging parents, who are among the most common targets for online scams. Protection shouldn't require a computer-science degree, and with us it doesn't.

There will always be a genuinely useful free plan — including the security checklist, the scam-link checker, the password tools, and an email breach check — because protecting yourself online shouldn't be locked behind a paywall. Paid plans add deeper monitoring and family coverage, with friendly pricing around $9.99/month, or about $19.99/month for a family. No hidden fees, no manipulative upsells, and you can cancel anytime. You can see the full breakdown on our pricing page.

Just create a free account — it takes less than a minute, and the essentials are free forever. You can sign up with your email, Google, or Apple, then work through your personalized checklist, run the free tools, and turn on monitoring. There's nothing to install to begin; if you'd like, you can also add TrueID to your phone's home screen like an app. Start free whenever you're ready — no credit card, no pressure.